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FAQ

What are the age ranges that go along with your size categories?

Our Babies collection is typically for newborn babies all the way up through 24 months.

Our Toddlers collection is typically for kids ages 2-6.

Our Youth collection is typically for kids ages 7-12.

Our Men, Women and Unisex collections are for the "big kids" who are Little Hippies at heart. 

How do I send a gift message with the items I'm purchasing for someone?

You can add your gift message in the "Order Notes" box in the shopping cart.

Is gift wrapping available for items I purchase as presents?

We pack each item we send out as if it is a gift, whether that is specified or not. We love the excitement of getting a package in the mail and we try to make that as fun as possible for whoever may open that package. We wrap all items with tissue paper and seal them with custom stickers. We even include some extra surprises inside!

What type of packaging do you send items in?

We utilize packaging made of recycled materials whenever possible. (Some expedited shipping services require a different packaging than our custom materials.) Our packaging is durable and will keep your goodies safe until they arrive at your door. And please feel free to get creative and reuse the packaging for something fun...or functional!

Can I get an express order?

Yes. Please contact us at customerservice@littlehippie.com and we'll see if we can get you what you need in time.

What is your return policy?

Click here.

How do your sizes run?

For the most part everything runs true to size. Toddler hoodies run about a size small. See individual product descriptions for exceptions or feel free to contact us with any questions.

What fabric do you print on?

All of our baby one pieces are printed on 100% fine jersey cotton. All of our t-shirts are printed on 100% cotton soft jersey knits. See individual product descriptions for more details. We strive to always use top quality materials. Whenever possible, we also try to utilize items constructed here in the USA. 

Why do I see items on your shop that are not available?

We like to keep things fresh! We are constantly rotating our styles and creating new art for designs. There is an option to receive email notifications when those items do get restocked. We listen to what our customers have to say, and if enough of you say you want a certain product back, we will do our best to make that happen!!

What is a pre-order?

Sometimes we will make certain products available at a discount while they are still in production. As soon as those products are completed, we immediately ship them out to the customers that "pre-ordered" those items. Pre-orders help us to keep new product always in production, and they are a way of letting our fans in on some great deals. 

I see you offer a lot of deals but not the deal I'm looking for...

We always do our best to keep our Little Hippies happy! If there is a promotion or a bundle deal you see available on our site that isn't exactly what you are looking for, just contact us and we will do our best to work something out for you. 

Where do i enter my promo/discount code?

There is a "Discount" box on the checkout page to enter those codes. They do not compute if you put them in the "order notes" section.

Can I use two promo codes on one order?

No, only one promo code can be used per order. But feel free to come back another time and use your other discount for more goodies!

Can I use a promo code on top of a bundle deal?

No, sorry again... Our bundles have great discounts already so we can't discount it again with a promo code.

I forgot to enter my promo code and I have already checked out. Can I get that discount refunded?

This situation is dealt with on a case-by-case basis. If there was a problem at checkout that can be recreated/an error on our part, we will absolutely refund that to you. If you simply "forgot" to use it, weeellllll, email us and we will let you know. 

How can I get promo codes, discounts, etc?

Sign up for our newsletter to get lots of great deals, find out about new products and designs, and be part of our growing Little Hippie family!

I set up an account with you a while ago and it doesn't seem to be working?

Unfortunately, we lost some of our accounts when we transferred to a new website server. Please sign up again and receive some great surprises for joining us for the second time!

I have questions about Gift Cards...

Click here.