We are here to help! To ensure we can respond to everyone as quickly as possible, please follow the below instructions:
- Please do not send multiple messages, and please do not send customer service inquiries via social media.
- If you need help with an order, please email email@example.com, and we will get back to you in 24 hours. All order inquiries should include your order number and your full name.
- If you have product Questions, please email firstname.lastname@example.org, and we will get back to you in 24 hours.
- If you ordered on Etsy, please message us on Etsy from your order receipt
- If your inquiry is regarding a delayed or missing package, please read our Shipping Info page thoroughly before reaching out. If after following all of those steps you still have not found your package, we are here to help.
Most inquiries will be answered during our retail hours listed at the bottom of this page. Additionally, you may contact us at (929) 468-0049 during our retail hours (text preferred).
Our retail shop is located at 250 Kent Ave Brooklyn, NY and our hours are the following: