Where do you ship from?

Most of our items ship from Brooklyn, NY.  The following items ship straight from one of our manufacturers: Area rugs, fleece blankets & mugs.

What happens if my item purchased is out of stock?

In the event of a stock shortage, you will be contacted as soon as we receive your order. For this reason, it is important that you provide a valid email address with your order.

How long does it take for my order to ship? "Fulfillment" is the time it takes for us to pick out and prep your products and package them for shipment.

We ship all orders as quickly as possible, typically within 1-2 days of your order being placed, but please note that there may be fulfillment delays in shipping during sale events and peak shopping holidays. If you need to receive your package by a specific date, you can always contact Customer Care for help in choosing the right shipping method to get it there on time! We are here to help. 

What does "Pre Order" mean?

It means the product you ordered is currently in production and will ship as soon as we receive the product from our printer or manufacturer. Please note, every pre order product includes estimated shipping dates in the product title and the product details. Pre order delivery dates are not guaranteed. 

What days do you ship?

We ship orders during business days, Monday through Friday. Although we pack orders on the weekends, we typically do not ship orders out on Saturdays or Sundays.

Can I get an express order?

Yes. There are options for express shipping at checkout. 

What are the shipping rates?

For orders in the US, the shipping cost is based on the weight of your order, and starts at $4.00. Expedited services are available at a higher rate.