Little Hippie Sales Associate

Compensation: $18-22/hr based on experience with opportunity to advance
Employment type: Part-time or full-time
Location: Brooklyn, NY in store

Opportunity

We are looking for multi-skilled individuals to assist in all daily tasks involved in keeping our business thriving. The ideal candidate will be high energy, personable, and creative with excellent written and verbal communication skills and enthusiasm to receive 360 training in all aspects of running our business.  

You are

• Self-motivated and capable of managing your workflow
• Able to talk to and connect with customers to create authentic experiences
• Always ready to learn something new and eager to solve problems
• Curious about how and where things are made and how to make them better
• Excited about retail and merchandising both online and IRL
• Detail oriented and highly organized
• Trustworthy, reliable and punctual
• Ready to have fun with social media
• A good listener interested in what other people have to say
• Eager to acquire new skills and have an aptitude for software and web-based apps
• Interested in music, art & counterculture

Responsibilities

• Opening and/or closing the shop, as a keyholder, adhering to an opening and closing procedure checklist
• Greeting and receiving customers in a welcoming manner and responding to their questions
• Promoting sales through engagement with customers, suggestive selling, and sharing product knowledge and history of the company
• Serving customers by helping them select products and find sizes
• Providing outstanding customer service in person, on the shop phone and through online communication
• Maintaining and providing online customer service through all sales channels including company email, Amazon Seller Central and Etsy
• Pulling items and packing orders in an organized and protected way to ship out to customers (both retail & wholesale)
• Placing on-demand customer orders and tracking/updating shipments
• Ringing up orders and managing financial transactions (purchases, exchanges & returns) in store through the POS system along with online orders through Shopify/Etsy
• Creating and updating product listings on Shopify, Etsy & Amazon including writing product copy and adding product tags to properly categorize
• Learning how to navigate and use Basecamp, the web-based project management tool, used by owner and store employees
• Taking in-store & white box product photos and editing photos in Lightbox for online product listings and social media
• Adding product and on-model photography to social media and online sales channels
• Submitting products for licensing approval
• Maintaining accurate inventory through Shopify
• Receiving, examining, and stocking new merchandise
• Organizing back inventory shelves and keeping everything well folded
• Barcoding and/or tagging products and displaying them on the sales floor
• Keeping the sales floor area clean, organized, and well-stocked at all times
• Providing customer feedback to the store manager and business owner
• Routine daily, weekly and monthly store housekeeping/cleaning tasks

Education and experience requirements

• High school diploma required;. Bachelor’s degree or in college preferred.
• Retail experience desired
• General math skills
• Mac/computer proficiency- Dropbox, Google Drive & Docs, Excel, Word  
• Proficiency in Photoshop and Illustrator a plus

Physical Requirements & Working Conditions 

The physical demands described here are representative of those that must be met by an  employee to successfully perform the essential functions of this job. 

• Ability to kneel, bend, stoop, crouch, reach, climb a ladder, walk, and stand for long durations of time
• Ability to move and lift equipment and supplies of up to 30 pounds
• Vision abilities include close, distance, color peripheral, and depth perception
• Noise level in the work environment is moderate 

This job description is not exhaustive, and you may be required to carry out other duties as  requested. 

Schedule requirements

• Weekends plus one or two weekdays
• Must commit to working through the summer
• Must be comfortable working alone and independently in a store setting

Perks

• Flexible schedule
• Huge growth opportunity
• Employee discount (20%)
• Potential for 401(k), health insurance and PTO after a year of employment

How to apply
Please email workwithus@littlehippie.com with your resume and a short video telling us which job you're applying for and why you would be a great fit for the position. References are a plus. You can also drop your resume/cover letter off at our store in Brooklyn any day of the week between 11am-6pm. We are looking to fill this position immediately. Thank you!

EEO Statement 

Little Hippie provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race,  color, religion, age, sex, national origin, disability status, genetics, protected veteran status,  sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring,  placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.